Your privacy is important to us. Learn how Vodafone Toll Connections collects, uses, and protects your personal information in compliance with UK data protection laws.
Vodafone Toll Connections ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
This policy applies to information we collect about:
By using our website and services, you agree to the collection and use of information in accordance with this policy. We comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
Last Updated: 1 January 2025
Policy Version: 2.0
We collect several types of information from and about users of our website and services:
When you use our services, we may collect the following personal information:
When you visit our website, we automatically collect:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about the cookies we use and their purposes, see our Cookie Policy.
We use the information we collect in the following ways:
Purpose | Legal Basis |
---|---|
To provide and maintain our services | Performance of contract |
To process toll payments and manage your account | Performance of contract |
To notify you about changes to our services | Performance of contract |
To provide customer support | Legitimate interests |
To gather analysis or valuable information to improve our services | Legitimate interests |
To monitor the usage of our website | Legitimate interests |
To detect, prevent and address technical issues | Legitimate interests |
To send you marketing communications (with your consent) | Consent |
Marketing Communications: We will only send you marketing emails if you have explicitly consented to receive them. You can opt-out at any time by using the unsubscribe link in our emails or contacting us directly.
We may share your personal information with the following parties:
We may share your information with third-party service providers who perform services on our behalf, including:
We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
When you use our toll payment services, we may share necessary information with relevant toll authorities to facilitate payment and account management. This is limited to information required for these purposes.
Important: We do not sell your personal information to third parties for marketing purposes.
We use cookies and similar tracking technologies to track activity on our website and store certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy.
Under data protection laws, you have rights including:
You have the right to ask us for copies of your personal information.
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
You have the right to ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
You have the right to object to the processing of your personal information in certain circumstances.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at privacy@vobadfon.pro if you wish to make a request.
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
Our security measures include:
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your information, including personal data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ.
We will ensure appropriate safeguards are in place to protect your personal data when transferred internationally.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@vobadfon.pro
By phone: +44 7780 793590
By mail: Vodafone Toll Connections, 17 Appleton Grove, Osmondthorpe, Leeds LS9 9EN, UK
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
Our privacy team is here to help with any questions about how we handle your personal information or to assist with data protection requests.